Sexual and reproductive health care services
| Service | What young people can seek help with | How to contact or access it |
| Yowun Piyasa youth-friendly health services | Adolescent health concerns and access to youth-friendly care, including sexual and reproductive health support. | Ask your nearest government hospital or MOH office about a local Yowun Piyasa service. For help locating services, contact the Family Health Bureau: 011 268 1309 / 011 269 6677. These are FHB office numbers, rather than a dedicated counselling hotline. Official information. (fhb.health.gov.lk) |
| Local Medical Officer of Health office and Public Health Midwife | Family planning advice, contraception, pregnancy care and referral to appropriate health services. | Visit your local MOH office or speak to your area’s Public Health Midwife (PHM). Ask specifically for adolescent or youth-friendly services. (healthdept.cp.gov.lk) |
| National STD/AIDS Control Programme and government sexual health clinics | STI and HIV testing, treatment, counselling, condoms and lubricants, sexual health problems, and assessment for HIV prevention medicines such as PEP and PrEP. | 011 266 7029. Service information: 071 647 9192 — Sinhala; 071 637 9192 — Tamil. Central clinic: 29, De Saram Place, Colombo 10. Use the district clinic directory to locate a clinic nearby. (aidscontrol.gov.lk) |
| Know4Sure | HIV risk information and booking a confidential HIV test through the national programme. | know4sure.lk. This is a testing and booking route, rather than an emergency service. (aidscontrol.gov.lk) |
| Family Planning Association of Sri Lanka — FPA clinics | Sexual and reproductive health consultations, contraception and counselling. FPA describes its clinics as affordable, confidential and non-judgmental. | 011 255 5455. Head office: 37/27, Bullers Lane, Colombo 7. Use the clinic directory. Ask about appointments, fees and arrangements for people under 18. (fpasrilanka.org) |
| FPA Happy Life Contact Centre | Sexual and reproductive health information, advice and help connecting with FPA services. | 076 588 4881. FPA service information. (fpasrilanka.org) |
Help with sexual abuse, violence and online sexual harassment
| Service | What it can help with | Contact |
| National Child Protection Authority — ChildLine | Sexual abuse, exploitation, neglect, violence and unsafe situations involving children under 18; connection to protection and support services. | 1929 — free, 24 hours, in Sinhala, Tamil and English. ChildLine information. (childprotection.gov.lk) |
| Police Bureau for the Investigation of Abuse of Children and Women | Reporting sexual abuse, violence against children and women, and related threats. | 109 / 011 244 4444. Email: cwb.online@police.gov.lk. Official information. (SRI LANKA POLICE) |
| Mithuru Piyasa / Natpu Nilayam hospital services | Medical care and basic emotional support for survivors of gender-based violence, with referral to further services. | Ask your nearest government hospital whether it has a centre. One confirmed example is Castle Street Hospital for Women: 011 269 6231, the hospital’s general contact number. Service information. (health.gov.lk) |
| Bakteens / Bakamoono / Grassrooted Trust | Questions, referrals and support relating to sexual and gender-based violence, including online consent violations. The linked support directory lists legal, counselling and psychosocial support. | WhatsApp: 071 801 5702. Bakteens and support directory. Contact the team about current arrangements and availability. (bakteens.lk) |
| Sri Lanka CERT | Technical assistance with online safety incidents, including compromised accounts and social media incidents connected to harassment. | 101 / 011 269 1692. Use the official reporting route. CERT directs social media complaints to its incident portal rather than its general email. (Sri Lanka CERT) |
| Women’s Helpline — Ministry of Women and Child Affairs | Support and guidance concerning violence against women and girls. | 1938 — toll-free women’s helpline. Official information. (childwomenmin.gov.lk) |
Emotional support connected to relationships, identity, abuse or pregnancy concerns
| Service | Support available | Contact |
| National Mental Health Helpline | Mental health support and guidance. | 1926. National Institute of Mental Health. (nimh.health.gov.lk) |
| CCCline | Free, confidential emotional and crisis support from trained crisis supporters. | 1333 — 24 hours, in Sinhala, Tamil and English. 1333.lk. (1333.lk) |
| Sri Lanka Sumithrayo | Free, confidential listening and emotional support. | 070 730 8308 / 076 752 0620. Branch hours vary. Use the contact directory for local services and hours. (Free, Confidential Emotional Support) |
| Shanthi Maargam | Youth-focused counselling and psychosocial support, including telephone and online support. | 071 763 9898 — listed as a 14-hour hotline; 011 266 5126 — landline. Get help. (Delete Nothing) |
| FPA Alokaya Counselling Centre | Professional counselling for emotional, relationship and mental wellbeing concerns. | 077 989 5252. Email: alokaya@fpasrilanka.org. Service information. Ask about appointment fees. (fpasrilanka.org) |
| Kalyana therapist directory | Finding a counsellor, psychologist or other mental health practitioner. It is a directory, rather than an emergency helpline. | Therapist directory. Check the individual practitioner’s qualifications, fees, languages and experience working with young people. (Healthy Minds) |
